Legal
These terms are a binding agreement between you and Deloe Technologies Inc. Please read them before using the platform.
Last updated: 23 June 2026
THESE TERMS OF USE, TOGETHER WITH ANY AND ALL OTHER AGREEMENTS, TERMS, CONDITIONS, AND POLICIES REFERENCED HEREIN (INCLUDING OUR PRIVACY POLICY, DRIVER AGREEMENT, AND MARKETPLACE POLICY), CONTAIN IMPORTANT INFORMATION REGARDING YOUR OBLIGATIONS AND LIMITATIONS ON YOUR LEGAL RIGHTS AND REMEDIES AND OUR LIABILITY. BEFORE YOU CONTINUE ACCESSING OR USING THE DELOE PLATFORM OR ANY DELOE SERVICES (OR ANY PORTION THEREOF), PLEASE READ THESE TERMS OF USE.
The Deloe website and any and all related websites, web or mobile applications, social media accounts, tools, features, and online services (collectively, the “Platform”) are owned and operated by Deloe Technologies Inc. (“Deloe”, “us”, “we”, “our”, or words of like meaning). The Platform and the Content are made available to you (“you”, “your”, “yourself”, and words of like meaning) subject to your compliance with these terms and conditions of use (these “Terms of Use”) and your agreement with our Privacy Policy.
THESE TERMS OF USE CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND DELOE. BY ACCESSING OR USING THE PLATFORM (IN WHOLE OR IN PART), YOU COVENANT AND AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS OF USE AND YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE AND THAT YOU ARE AT LEAST THE AGE OF MAJORITY IN YOUR PROVINCE OR TERRITORY OF RESIDENCE. IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS OF USE, YOU ARE NOT PERMITTED TO ACCESS OR USE THE PLATFORM (IN WHOLE OR IN PART) AND YOU SHOULD LEAVE THE PLATFORM IMMEDIATELY.
Deloe reserves the right (in its sole discretion) to amend, modify, restate, replace, or supplement these Terms of Use at any time and from time to time. You should review these Terms of Use regularly. By accessing or using the Platform (in whole or in part) after any such amendments, modifications, restatements, replacements, or supplements, you agree to be bound by, and comply with, these Terms of Use, as so amended, modified, restated, replaced, or supplemented. If any such amendment, modification, restatement, replacement, or supplement is not acceptable to you, you must immediately cease accessing and using the Platform, any Content, or any Services.
For information about how Deloe collects, uses, handles, and shares your personal information, please review our Privacy Policy, which is incorporated into these Terms of Use by reference.
Deloe operates a digital service aggregator and two-sided marketplace that connects:
persons seeking moving, pickup, delivery, junk-removal, labour-only, assembly, or related services (“Requesters” or “Movees”); with
independent third-party service providers who supply their own vehicles, equipment, and labour (“Drivers” or “Movers”); and
in connection with the Deloe Marketplace, persons listing second-hand or other goods for sale (“Sellers”) and persons purchasing such goods (“Buyers”).
YOU ACKNOWLEDGE AND AGREE THAT DELOE IS A TECHNOLOGY PLATFORM AND NEUTRAL INTERMEDIARY ONLY. DELOE DOES NOT ITSELF PROVIDE MOVING, DELIVERY, TRANSPORTATION, OR LABOUR SERVICES, DOES NOT OWN OR OPERATE ANY VEHICLE USED BY A DRIVER, AND DOES NOT TAKE TITLE TO, INSPECT, STORE, OR GUARANTEE ANY GOODS LISTED OR SOLD ON THE MARKETPLACE. ANY CONTRACT FOR SERVICES OR SALE OF GOODS IS FORMED DIRECTLY BETWEEN THE REQUESTER AND THE DRIVER, OR BETWEEN THE BUYER AND THE SELLER, AS APPLICABLE. DELOE IS NOT A PARTY TO THAT CONTRACT.
Drivers are independent contractors and are not employees, agents, partners, or joint venturers of Deloe. Drivers are solely responsible for determining the most effective and lawful manner of performing services, including route, schedule, and means of performance. Nothing in these Terms of Use, the Platform, or any payment facilitated through it creates an employment, agency, partnership, or joint-venture relationship between Deloe and any Driver, Requester, Seller, or Buyer. Drivers are responsible for their own taxes, vehicle costs, fuel, maintenance, licensing, and applicable insurance, except as otherwise expressly provided in a separate written Driver Agreement.
Where the Digital Platform Workers’ Rights Act, 2022 (Ontario) or other applicable legislation applies, Deloe will comply with its obligations, including any applicable minimum-earnings, pay-transparency, recurring-pay-period, and notice requirements. The pay formula applicable to a Driver, and the manner in which any Deloe service fee is calculated, will be disclosed to Drivers as required by applicable law. Compliance with such legislation does not alter the independent-contractor relationship described above except to the extent the legislation expressly requires.
To use most features of the Platform you must register for an account and provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use. Drivers must additionally satisfy our verification requirements, which may include a valid driver’s licence, valid vehicle insurance, a driver’s abstract, and any other checks we deem appropriate. We may approve, refuse, suspend, or terminate any account, or any verification, at our sole discretion and without liability.
The Platform contains content provided by Deloe and third parties, including: (a) editorial content, postings, profiles, listings, articles, text, data, messages, files, documents, and events; (b) information related to the services of Deloe (the “Services”) and the services of third parties; (c) logos, designs, graphics, images, photographs, videos, and audio-visual works; and (d) selections, arrangements, compilations, modifications, and enhancements of any of the foregoing (the “Content”). YOU ACKNOWLEDGE AND AGREE THAT THE PLATFORM AND THE CONTENT ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY, AND THAT NEITHER THE PLATFORM NOR ANY OF THE CONTENT — INCLUDING PRICE ESTIMATES, TIME WINDOWS, ITEM DIMENSIONS, OR MARKETPLACE LISTINGS — SHOULD BE RELIED UPON AS ACCURATE, RELIABLE, COMPLETE, CURRENT, TIMELY, OR FIT FOR ANY PARTICULAR PURPOSE. PRICE ESTIMATES ARE ESTIMATES ONLY AND THE FINAL PRICE MAY VARY. NO ONE SHOULD ACT, OR NOT ACT, ON THE SOLE BASIS OF THE PLATFORM OR THE CONTENT.
The Platform allows you to share, upload, post, or otherwise provide content, including listings, photographs, item descriptions, dimensions, reviews, and messages (“Your Content”). By providing any of Your Content, you represent and warrant that you have all necessary rights and licences to do so and that Your Content is accurate and not misleading. Deloe reserves the right to remove, edit, limit, or block access to any of Your Content at any time for any reason or for no reason, and has no obligation to display or review Your Content. You are solely responsible and liable for Your Content.
Your Content, other than your personal information, is referred to herein as “Your Public Content”. You acknowledge and agree that Your Public Content is public. By providing any of Your Public Content to the Platform, you automatically grant Deloe a non-exclusive, royalty-free, irrevocable, sub-licensable, perpetual, worldwide right and licence to use, copy, modify, display, and publish Your Public Content in any way, without notice or compensation to you or your approval, including editing, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, marketing, promoting, and distributing Your Public Content, whether in whole or in part and in any format or medium currently known or developed in the future. You acknowledge and agree that Deloe may assign, transfer, or sub-license this licence to any person without notice or compensation to you or your approval.
You agree not to post, provide, or upload any of Your Content to the Platform that:
contains language or imagery that could be deemed offensive or is likely to harass, upset, embarrass, alarm, or annoy any other person;
is obscene, pornographic, violent, or that otherwise may offend human dignity;
is abusive, insulting, threatening, discriminatory, or that promotes or encourages racism, sexism, hatred, or bigotry;
is inaccurate, incomplete, or misleading, including misrepresenting the condition, dimensions, ownership, legality, or value of any item listed on the Marketplace;
encourages any illegal activity or incites racial hatred or the submission of which in itself constitutes committing a criminal offence;
is defamatory or libellous;
offers for sale or arranges the transport of any item the sale or transport of which is restricted or prohibited by law, including weapons, controlled substances, hazardous materials, stolen goods, or counterfeit goods;
involves the transmission of “junk” mail or “spam”;
contains any spyware, adware, viruses, corrupt files, Trojan horses, worms, or other malicious code; or
infringes any person’s rights, including intellectual property or privacy rights, or shows another person without that person’s express consent.
When you request, accept, or perform a job through the Platform, you agree to do so in good faith, to provide accurate information (including item descriptions, dimensions, access conditions such as stairs or elevators, and pickup/delivery addresses), and to be present or make suitable arrangements at the agreed time window. You are responsible for ensuring you have the legal right to move, sell, or take possession of any item involved. Requesters are responsible for accurately describing items and for any item not disclosed; Drivers are responsible for declining jobs beyond their lawful vehicle capacity or ability. Deloe may, but is not obligated to, cancel, reassign, or refuse any booking. You agree not to solicit or accept off-Platform payment to circumvent Deloe’s fees in respect of a job introduced through the Platform.
Deloe facilitates digital payment between Requesters and Drivers, and between Buyers and Sellers, through one or more third-party payment processors. By using the Platform you authorize Deloe and its processors to charge your designated payment method for the applicable service price, item price, taxes, Deloe’s service fee, and any other amounts you authorize. Deloe earns revenue through a percentage service fee applied to facilitated transactions, disclosed before you confirm. Tips are voluntary and, where offered, are passed to the applicable Driver. Cancellation, no-show, and refund terms may apply and will be disclosed at or before booking. You are responsible for all charges incurred under your account. Except as required by law or expressly stated in our policies, all fees are non-refundable.
The Deloe Marketplace allows Sellers to list goods for sale with optional integrated delivery and allows Buyers to purchase and arrange delivery of those goods. Deloe does not manufacture, inspect, store, take title to, or warrant any item listed on the Marketplace, and makes no representation as to the quality, safety, legality, authenticity, or accuracy of any listing. Title to and risk in goods pass directly between Seller and Buyer in accordance with their transaction. Any dispute regarding a Marketplace item — including condition, fitness, authenticity, or non-delivery — is solely between the Buyer and Seller. Deloe may, but is not obligated to, provide dispute-resolution assistance, and any such assistance does not make Deloe a party to the transaction.
MOVING AND TRANSPORTING BULKY ITEMS INVOLVES INHERENT RISK OF DAMAGE TO PROPERTY AND RISK OF PERSONAL INJURY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ASSUME ALL SUCH RISK. Drivers are independent contractors who supply their own vehicles, equipment, and any insurance. Where Deloe references basic coverage (for example, a stated minimum per-pound valuation) or makes optional additional protection available, such coverage is subject to its own terms, limits, exclusions, and claims process, and is not full replacement-value insurance. Deloe is not a moving company, carrier, or insurer. Claims for loss of or damage to goods, or for personal injury, lie in the first instance against the responsible Driver, Requester, Seller, or Buyer, and not against Deloe, except to the limited extent (if any) of coverage expressly made available by Deloe and only in accordance with its terms.
While Deloe applies verification measures to Drivers (which may include licence, insurance, and abstract checks), you acknowledge and agree that Deloe cannot and does not guarantee the conduct, reliability, qualifications, honesty, or safety of any Driver, Requester, Seller, or Buyer. Verification is a screening measure only and is not a warranty of any person’s suitability. You are responsible for exercising your own judgment and caution when dealing with any other user of the Platform.
We welcome feedback, comments, suggestions, ideas, and materials regarding Deloe, the Platform, the Content, or the Services (“Feedback”). Any Feedback you submit will be considered non-confidential and non-proprietary to you. By submitting any Feedback, you automatically grant Deloe a non-exclusive, royalty-free, irrevocable, sub-licensable, perpetual, worldwide right and licence to use, copy, modify, display, and publish such Feedback in any way, without notice or compensation to you or your approval, and you acknowledge that Deloe may assign, transfer, or sub-license this licence to any person without notice or compensation to you or your approval.
YOU ACKNOWLEDGE AND AGREE THAT DELOE DOES NOT WARRANT OR GUARANTEE THE CONFIDENTIALITY OR SECURITY OF ANY COMMUNICATIONS MADE BY YOU VIA EMAIL, IN-APP MESSAGING, OR OTHERWISE IN CONNECTION WITH THE PLATFORM, AND THAT ANY SUCH COMMUNICATIONS WILL BE ENTIRELY AT YOUR OWN RISK AND LIABILITY.
You may access and use the Platform and the Content only in accordance with these Terms of Use and applicable law, and only for your own personal, non-commercial purposes (other than a Driver’s or Seller’s use expressly contemplated by these Terms of Use or a separate agreement), provided that the Content is not modified or altered in any way (“Permitted Use”). By accessing the Platform or any Content you do not acquire any right or licence to the Platform or any Content or any other Deloe Property (as defined below). All rights not expressly granted by Deloe are expressly reserved by Deloe.
The Platform may, for convenience, provide links to Deloe’s social media accounts (“Deloe Social Media”). To the extent you access any Deloe Social Media: (a) references in these Terms of Use to the Platform will refer to and include Deloe Social Media; (b) your access is governed by these Terms of Use and the terms of the applicable third-party provider; (c) Deloe Social Media may contain third-party content not under Deloe’s control; and (d) IF YOU CHOOSE TO ACCESS ANY DELOE SOCIAL MEDIA, YOU DO SO ENTIRELY AT YOUR OWN RISK AND LIABILITY.
The Platform may provide links to, or integrate with, websites and services owned or operated by third parties, including mapping, navigation, and payment providers (each, a “Third-Party Service”). You acknowledge that: (a) the content and operation of Third-Party Services are not provided by nor under the control of Deloe; (b) Deloe does not endorse or warrant any Third-Party Service; (c) where you link to the Platform from another website, Deloe may require you to disable such link; and (d) if you choose to access a Third-Party Service, you do so entirely at your own risk and liability, subject to that provider’s own terms.
Any and all trademarks, corporate names, business names, and other trade names of Deloe, including DELOE and any logo, word, script, and design versions thereof, whether registrable or not, owned or used by Deloe are trademarks of Deloe or its affiliates (the “Deloe Marks”). Other trademarks, service marks, graphics, and logos used in connection with Deloe Property may be the trademarks of their respective owners. You are not granted any right or licence with respect to any such trademarks or any Deloe Marks.
In these Terms of Use, “Deloe Property” means: (i) the Platform; (ii) the Content and Deloe Marks; (iii) the look and feel, architecture, interface, templates, layout, and pages of the Platform; (iv) any and all software or code (including source and object code) that supports the Platform, including the pricing engine, matching logic, scripts, and program code; (v) any and all other information or data related to Deloe or the Platform; (vi) any and all Feedback; (vii) any and all information, data, or derivative works generated by or from any of the foregoing; (viii) any and all changes, customizations, patches, releases, modifications, developments, new features, or enhancements in respect of any of the foregoing; and (ix) any and all intellectual property rights in any of the foregoing.
You acknowledge and agree that all Deloe Property is protected by copyright and other intellectual property laws and is owned by, or licensed to, Deloe. Any use of any Deloe Property, except as expressly permitted by these Terms of Use, is strictly prohibited and may subject you to civil and criminal penalties. Notwithstanding any other provision of these Terms of Use, Deloe and its licensors reserve the right to change, suspend, remove, or disable access to any Deloe Property at any time without notice, and may impose restrictions on the use of or access to certain features. YOU ACKNOWLEDGE AND AGREE THAT, IN NO EVENT WILL DELOE BE LIABLE FOR MAKING ANY SUCH CHANGES OR RESTRICTIONS.
You may not access the Platform or any other Deloe Property in any way or for any purpose that is unlawful or that contravenes these Terms of Use. Without limiting the foregoing, you will not, directly or indirectly, in any manner whatsoever:
exploit any Deloe Property (in whole or in part), including by trespass or burdening network capacity;
reproduce, distribute, display, post, publish, transmit, or broadcast any Deloe Property (in whole or in part);
create derivative works of, modify, translate, merge, compile, or otherwise combine any Deloe Property with other data or content;
scrape, whether by screen or database scraping, any Deloe Property, or collect, store, reorganize, summarize, or manipulate any Deloe Property, whether by automated program or manual process;
sell, licence, sublicence, transfer, rent, lease, or loan any Deloe Property, or use the pricing, listing, or user data of the Platform to build or train a competing product or service;
decompile, disassemble, reverse engineer, or otherwise attempt to derive the underlying software or code;
dilute, tarnish, or otherwise harm the Deloe brand, including registering or using confusingly similar domain names, trade names, or trademarks;
circumvent Deloe’s fees by arranging or completing off-Platform any job, sale, or relationship first introduced through the Platform;
use the Platform in any manner that falsely implies the endorsement of, partnership with, or affiliation with Deloe;
copy, store, or use any personal information of any other person in any way inconsistent with applicable law or our Privacy Policy;
discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age, or sexual orientation, or otherwise engage in any violent, harmful, abusive, or disruptive behaviour;
avoid, bypass, remove, deactivate, impair, or otherwise circumvent any technological protection measure; or
take any action that damages or adversely affects, or could damage or adversely affect, the performance or proper functioning of the Platform, or that infringes any person’s rights or causes harm, injury, illness, or death to any person or loss or damage to any property.
YOU ACKNOWLEDGE AND AGREE THAT: (A) THE PLATFORM AND ALL SERVICES, BOOKINGS, AND MARKETPLACE LISTINGS FACILITATED THROUGH IT ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS WITHOUT WARRANTY OR CONDITION OF ANY KIND, AND YOUR ACCESS TO AND USE OF THE PLATFORM IS ENTIRELY AT YOUR OWN RISK AND LIABILITY; (B) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DELOE DISCLAIMS ANY AND ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS (WHETHER EXPRESS, IMPLIED, OR COLLATERAL) AND ANY AND ALL LIABILITY WITH RESPECT TO THE PLATFORM, THE CONTENT, ANY SERVICE, AND ANY GOODS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, OR THAT THE PLATFORM WILL MEET ANY PERSON’S NEEDS, BE AVAILABLE AT ANY PARTICULAR TIME, OR BE UNINTERRUPTED OR ERROR-FREE; (C) DELOE EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, NEGLIGENCE, OR MISCONDUCT OF ANY DRIVER, REQUESTER, SELLER, BUYER, OR OTHER THIRD PARTY, AND FOR ANY ERRORS, OMISSIONS, OR INACCURACIES IN ANY PRICE ESTIMATE, LISTING, OR CONTENT; AND (D) DELOE DOES NOT WARRANT THAT THE PLATFORM WILL BE COMPATIBLE WITH ANY DEVICE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL CODE.
You acknowledge and agree that any attempt by you or on your behalf to deliberately damage the Platform or any other website or to undermine the legitimate operation of the Platform, any Content, or any Services may be a violation of criminal and/or civil laws, and should any such attempt be made, Deloe reserves the right to seek damages from you to the maximum extent permitted by law.
You agree to indemnify, defend, release, and hold harmless Deloe and its affiliates and their respective directors, officers, employees, personnel, contractors, subcontractors, agents, and representatives from and against any and all actual, threatened, or potential civil, criminal, administrative, regulatory, arbitral, or investigative claims, demands, allegations, actions, suits, investigations, or proceedings and any and all losses, liabilities, and damages (including taxes and related penalties) and related costs or expenses, including legal fees (on a full indemnity basis), that may be suffered or incurred by any of them arising out of, as a result of, or relating in any manner whatsoever to:
any breach of these Terms of Use by you or any person for whom you are responsible at law;
your reliance upon, or any use of or any actions or omissions by you in reliance upon, the Platform or any Content (in whole or in part);
Your Content, including any Marketplace listing you post;
any job you request, accept, or perform, any goods you list, sell, buy, transport, or take possession of, and any dispute between you and any other user of the Platform;
any loss of, damage to, or destruction of property, or any personal injury or illness (including death), in connection with the Platform, the Content, the Services, or any move, delivery, or Marketplace transaction, to the extent caused by you or any person for whom you are responsible at law; or
your negligence, fraud, or criminal, wilful, or intentional misconduct.
YOU ACKNOWLEDGE AND AGREE THAT, NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS OF USE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DELOE OR ANY OF ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, PERSONNEL, CONTRACTORS, SUBCONTRACTORS, AGENTS, AND REPRESENTATIVES BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, FOR ANY DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, PROPERTY DAMAGE, PERSONAL INJURY, FINES, FEES, PENALTIES, OR ANY LOSS OF ANY KIND WHATSOEVER, WHETHER OR NOT DELOE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATING TO THE USE OF, OR THE INABILITY TO MAKE USE OF, THE PLATFORM, ANY CONTENT, ANY SERVICE, ANY MOVE OR DELIVERY, OR ANY MARKETPLACE TRANSACTION, OR THE ACTS OR OMISSIONS OF ANY DRIVER, REQUESTER, SELLER, BUYER, OR OTHER THIRD PARTY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF DELOE AND THE PERSONS LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE TOTAL SERVICE FEES ACTUALLY RECEIVED BY DELOE FROM YOU IN RESPECT OF THE TRANSACTION GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT, AND (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100). NOTHING IN THESE TERMS OF USE EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You acknowledge and agree that: (a) your compliance with your obligations pursuant to these Terms of Use is necessary to protect the personal information, intellectual property, confidential information, business, goodwill, and proprietary interests of Deloe, its affiliates, and third parties; (b) your breach of any such obligations will give rise to irreparable harm not adequately compensable in monetary damages; (c) Deloe may, in addition to any other remedy, enforce these Terms of Use by way of equitable relief, including interim, interlocutory, and final injunctive relief, specific performance, or such other relief as a court may deem just, upon application to a court of competent jurisdiction without proof of actual damages, without a requirement of a finding of irreparable harm, and without posting a bond or other security; and (d) notwithstanding that damages may be readily quantifiable, you will not plead sufficiency of damages as a defence.
Deloe may, at its sole discretion and without notice or liability, suspend, restrict, or terminate your access to the Platform or any part of it, deactivate your account, or remove any of Your Content, for any reason or no reason, including any actual or suspected breach of these Terms of Use, any conduct that creates risk to other users, or any failure of verification. You may stop using the Platform at any time. Sections that by their nature should survive termination — including those relating to Content licences, intellectual property, disclaimers, indemnity, limitation of liability, and dispute resolution — survive termination of these Terms of Use or your account.
These Terms of Use, together with our Privacy Policy and any agreements, documents, and instruments entered into between you and Deloe (including any Driver Agreement or Marketplace Policy), constitute the entire agreement between Deloe and you pertaining to the subject matter thereof and supersede all prior communications, proposals, agreements, or understandings, whether electronic, oral, or written. Except as expressly provided in these Terms of Use, there are no representations, warranties, conditions, other agreements, or acknowledgements, whether direct or collateral, express or implied, that form part of or affect these Terms of Use.
The division of these Terms of Use into Sections and the insertion of headings are for convenience of reference only and will not affect their construction or interpretation. The terms “these Terms of Use”, “hereof”, “hereunder”, and similar expressions refer to these Terms of Use as a whole and not to any particular Section.
In these Terms of Use, unless the context requires otherwise, words importing the singular include the plural and vice versa, words importing gender include all genders, and the terms “include” and “including” will also mean “include without limitation” and “including without limitation” respectively.
Neither these Terms of Use nor any of the rights or obligations pursuant hereto may be assigned, transferred, or delegated by you without the prior written consent of Deloe. Deloe may, without restriction, assign, transfer, or delegate these Terms of Use and any rights and obligations hereunder, at its sole discretion, to any person without notice to you.
The waiver by Deloe of a breach or default of any provision of these Terms of Use, or any delay or omission on the part of Deloe to exercise any of its rights, remedies, powers, or privileges, will not be effective unless in writing and will not be construed as a waiver of any succeeding breach of the same or any other provision.
In the event that any provision (or any portion of a provision) of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such invalidity, illegality, or unenforceability will not affect any other provision, and these Terms of Use will be construed as if such invalid, illegal, or unenforceable provision (or portion) had never been contained herein in regard to that particular jurisdiction.
Nothing in these Terms of Use or your use of the Platform or any Content will be deemed to constitute either party as an agent, representative, or employee of the other, or both parties as joint venturers or partners, for any purpose. This Section is in addition to, and does not limit, Section 3 (Driver Status).
Except for the affiliates and personnel of Deloe expressly granted the benefit of the disclaimer, indemnity, and limitation-of-liability provisions, these Terms of Use do not and are not intended to confer any rights or remedies upon any person other than Deloe and you.
The interpretation, validity, effect, and enforcement of these Terms of Use, and any and all disputes arising out of or in connection with these Terms of Use or any legal relationship associated with or derived from these Terms of Use, will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law. These laws apply to your access and use of the Platform notwithstanding your domicile, residency, or physical location. The Platform and the Content are intended for use only in jurisdictions where they may lawfully be provided.
Unless and only to the extent otherwise provided in any other contract, agreement, document, or instrument between you and Deloe, you hereby unconditionally and irrevocably consent and agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario in any action or proceeding involving the Platform, the Content, or any Deloe Property, and waive any objection relating to improper venue or forum non conveniens. If you are a Driver and you enter into a separate Driver Agreement, the relevant terms of that Driver Agreement will prevail and govern to the extent necessary to resolve any conflict or inconsistency between this provision and that Driver Agreement.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU UNCONDITIONALLY AND IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY IN RESPECT OF ANY AND ALL DISPUTES ARISING FROM OR IN CONNECTION WITH THE PLATFORM OR THESE TERMS OF USE.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU UNCONDITIONALLY AND IRREVOCABLY WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING IN RESPECT OF ANY AND ALL DISPUTES ARISING FROM OR IN CONNECTION WITH THE PLATFORM OR THESE TERMS OF USE. UNLESS AND ONLY TO THE EXTENT OTHERWISE EXPRESSLY AGREED TO IN WRITING BY DELOE, THE ADJUDICATOR OF ANY DISPUTE MAY NOT CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF ANY CLASS OR REPRESENTATIVE PROCEEDING.
A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or arbitral proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
If you have any questions regarding these Terms of Use, please contact us via email or via the Contact Us page of the Platform, or at the following address:
Deloe Technologies Inc.
38 Beaufort Street
London, ON N5W 0A1
Email: kam@deloe.ca
Last Updated: 23 June 2026